mirror of
https://github.com/davila7/claude-code-templates.git
synced 2026-09-19 01:30:23 +08:00
Daniel Avila
79d0f26846
* improve: enhance customer-success-manager based on automated review - Add Edit tool to frontmatter, matching Write-capable peer agents - Add "How This Differs From Related Agents" section and reciprocal handoff bullets with customer-support and sales-engineer - Add illustrative composite health-score rubric plus NRR/GRR formulas - Add churn-prediction leading indicators and CS platform/tooling prompt - Add tiered engagement-model guidance (high-touch/pooled/tech-touch) - Consolidate anti-fabrication rules into a dedicated section Automated review cycle Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com> Claude-Session: https://claude.ai/code/session_01Nqwh2wmGQnrbEKH83wqt9x * fix: distinguish pricing/deal ownership from legal contract review Addresses review feedback on PR #914: the commercial (account/deal team) and legal (legal-advisor) routing for pricing vs. contract terms was conflated as interchangeable ("account/deal team or legal-advisor"). Split into two explicit ownership clauses. Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com> Claude-Session: https://claude.ai/code/session_01Nqwh2wmGQnrbEKH83wqt9x * fix: broaden sales-engineer handoff trigger, fix section mismatch Addresses cubic review feedback on PR #914: the handoff was gated on "POC/RFP-won account goes live", missing deals that close without a formal POC/RFP. Broadened to trigger on pre-sale opportunity close (with or without POC/RFP), including onboarding/implementation coordination, and aligned the matching description in "How This Differs From Related Agents" to avoid the two sections disagreeing. Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com> Claude-Session: https://claude.ai/code/session_01Nqwh2wmGQnrbEKH83wqt9x --------- Co-authored-by: Claude <noreply@anthropic.com>